Have to say Billy R was very helpful. Although the problem he solved was an error made by Sprint store in Falmouth....but thanks again Billy!!!
Do not go to this store if you value honesty and customer service. Manger "Sam" will not help you if you have issues with erroneous billing and unauthorized changes to you account.
I did not even want to give this store a star but google is making me. Very unsatisfied. My son, which we pay $120 a month for his phone has been having trouble trying to find a network. The gentleman behind the counter would not even look at it in the system. I am going to go find a new provider because I don't need to be treated as if I am stupid. All he said was he was there to sell them, not fix them. Well buddy... its not a something physical we can fix.. its on your end.. This is guy is a real piece of work.
Dreadful service. Store "manager" Sammy is rude and belligerent and Billy is either totally incompetent or lied to us.
If I could give this store a zero I would. Absolutely the worst service ever after realizing you have been completely lied to about everything. I have been fighting sprint now to fix my bill for months since I am paying double my original quoted price. Lied straight to my face about everything and they do not care. First stop if the Purge was a real thing.
Sprint Store is a US Electronics Store based in Millbury, Massachusetts. Sprint Store is located at 70 Worcester-Providence Turnpike #515, Millbury, MA 01527, USA.
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